Privacy Policy

Last Updated: 2025-02-14

1. Introduction

Vanhere.com ("we", "our", or "us") operates a regional platform serving the Greater Vancouver Area, providing job postings and local service listings. We are committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

  • Account Data: Name, email, phone number when you create an account
  • Job Postings: Company information, job descriptions, work locations
  • Service Listings: Business licenses, service descriptions, pricing
  • Payment Information: Processed securely through PCI-compliant third-party providers

2.2 Automated Data

  • Device information
  • IP addresses
  • Cookies (see Section 6)

3. How We Use Information

| Purpose | Legal Basis | |------------------------------|--------------------------| | Facilitate job/service posts | Contractual necessity | | Account management | Legitimate business need | | Regional analytics | Consent (opt-in) | | Fraud prevention | Legal obligation |

4. Data Sharing

Service Providers:

  • Cloud storage providers (AWS Canada Central Region)
  • Payment processors (Stripe Canada)
  • SMS gateways (Twilio)

Legal Requirements:
We may disclose information when required by Canadian law or valid legal process.

5. Your Rights

Under PIPEDA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent (where applicable)
  • File complaints with the Privacy Commissioner of Canada

6. Cookies & Tracking

We use essential cookies for:

  • Session management
  • Authentication
  • Regional preference storage

Third-party cookies (Google Analytics) are disabled by default and require explicit consent.

7. Data Security

We implement:

  • AES-256 encryption at rest
  • TLS 1.3+ for data in transit
  • Quarterly security audits
  • BCrypt password hashing

8. Data Retention

| Data Type | Retention Period | |---------------------|--------------------------| | Active accounts | Until deletion request | | Job/service posts | 12 months after expiry | | Payment records | 7 years (CRA requirement)|

9. International Transfers

Data is primarily stored in Canadian data centers. Any cross-border transfers comply with Canada's adequacy decisions.

10. Children's Privacy

We do not knowingly collect data from individuals under 16. If we become aware of such collection, we will promptly delete it.

11. Policy Changes

We will notify users of material changes through:

  • Website banners
  • Email notifications (for account holders)
  • Updated revision dates

12. Contact Us

Vanhere.com

Privacy Officer: [[email protected]]